Recently I was doing an install of Symantec DLP on a Red Hat Linux box that was a member of LDAP and had the /home folder automounted and didn’t allow for us to write to that folder. When a new local user was created via the adduser command it would not work without passing a command line option to change the location of the home directory (adduser -b /opt/users/).
During the install of Symantec DLP, the installer creates a user (protect, protect_update) and would fail because the home directory (/home/protect) could not be created.
So the question was asked… Can we create a user, populate the home directory outside of /home and then perform the install of the system?
Answer: No… The installer for Symantec DLP needs to create the correct users and must be able to write /home when creating the user. There is currently an enhancement request within Symantec to allow a pre-created account.